Privacy Policy

Last updated: March 24, 2026

Sixième Sens places great importance on the protection of your personal data. This privacy policy is intended to inform you about how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the French Data Protection Act of January 6, 1978, as amended.

1. Data Controller

Sixième Sens

Address: 58 Rue de Monceau, 75008 Paris, France

Phone: 01 72 68 23 91

Email: contact@protocol-360.com

2. Data Collected

In connection with the use of our website and services, we may collect the following personal data:

Data collected via the quote request form:

  • Full name — identification of the requester
  • Email address — to contact you and send the quote
  • Phone number — to reach you quickly if necessary
  • Trip details — pick-up and drop-off locations, date, number of passengers

Data collected automatically:

  • IP address
  • Browser type and operating system
  • Pages visited and visit duration
  • Cookies (see dedicated section below)

3. Purpose of Data Processing

Your personal data is collected and processed for the following purposes:

  • Processing quote requests and responding to your inquiries
  • Customer relationship management and booking follow-up
  • Improving our services and user experience on the site
  • Statistics and analysis of site traffic
  • Compliance with our legal and regulatory obligations

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Your consent (Article 6.1.a of the GDPR) — when you fill out the quote request form
  • Performance of pre-contractual measures (Article 6.1.b of the GDPR) — for the preparation and follow-up of quotes
  • Legitimate interest (Article 6.1.f of the GDPR) — for improving our services and analyzing site traffic

5. Data Retention Period

Your personal data is retained for a period proportionate to the purpose for which it was collected:

Quote data3 years
Billing data10 years (legal obligation)
Cookies13 months maximum
Browsing data (logs)12 months

6. Data Recipients

Your personal data may be disclosed to the following recipients:

  • Authorized personnel of Sixième Sens (sales, dispatching)
  • Our technical subcontractors : hosting provider (Vercel), emailing tools, analytics tools
  • Competent authorities in the context of legal obligations

Your data is not transferred outside the European Union without appropriate safeguards. Where a transfer is necessary (Vercel hosting in the United States), it is governed by standard contractual clauses approved by the European Commission or by the EU-US Data Privacy Framework.

7. Your Rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:

Right of access

Obtain confirmation that data concerning you is being processed and receive a copy thereof.

Right to rectification

Have inaccurate data corrected or incomplete data completed.

Right to erasure

Request the deletion of your data under the conditions provided for by the GDPR.

Right to restriction

Obtain restriction of the processing of your data in certain cases.

Right to data portability

Receive your data in a structured, commonly used format.

Right to object

Object to the processing of your data on legitimate grounds.

Right to withdraw consent

Withdraw your consent at any time, without affecting the lawfulness of prior processing.

Post-mortem directives

Define directives regarding the retention and communication of your data after your death.

To exercise these rights, you can contact us:

We undertake to respond to your request within a maximum of one month. You also have the right to lodge a complaint with the French National Commission on Informatics and Liberty (CNIL).

8. Cookies

Our site uses cookies to ensure proper functioning and improve your browsing experience.

Strictly necessary cookies

Essential for the proper functioning of the site (language preference, session). They cannot be disabled.

Analytics cookies

Used to measure audience and analyze browsing to improve the site. These cookies are only placed with your consent.

You can change your cookie preferences at any time from your browser settings. The lifespan of cookies is limited to a maximum of 13 months.

9. Changes to the Privacy Policy

Sixième Sens reserves the right to modify this privacy policy at any time. Any modification will be published on this page with an updated date.

We encourage you to consult this page regularly to stay informed of any changes.

10. Contact — Data Protection Officer

For any questions regarding the protection of your personal data or to exercise your rights, you can contact our data protection officer:

Sixième Sens — Data Protection Service

58 Rue de Monceau, 75008 Paris

Email: contact@protocol-360.com

Phone: 01 72 68 23 91

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